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Thena
Thena

Thena

Thena transforms Slack into an efficient customer support hub with seamless integration and analytics.

Categories

Customer Service

Monthly Visits

Product category

Customer Engagement Platform

Problem

Inefficient customer support within Slack environments

Capabilities

Enhance customer engagement directly within Slack

Feature

Slack channel organization and customer request identification

Benefit

Drastically reduced response and resolution times
Based on Fletch framework
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